Do you have Call Waiting on the phone line the computer is using? If so, this can cause disconnects when you get an incoming phone call while online.

1. DOUBLE CLICK " My Computer"
2. DOUBLE CLICK the "Dial-up Networking" icon
3. RIGHT CLICK on your Internet connection icon (ie. DMV,ICNET,Fastol). Left click on Properties.
4. Put *70, or 1170, at the beginning of your access number. Example *70,443-389-9262 -Please note the comma and no spaces in number. This will disable call waiting ONLY when connected to the Internet.
5. Click OK
6. Close Dial-up Networking and My Computer.
7. Disconnect from the internet if your online.
8. Reconnect to the internet like normal.